Frequently Asked Questions

Everything you need to know about Smeg products and services.

How long does shipping take for large appliances?

Large appliances such as refrigerators and ranges typically ship via specialized freight within 5-7 business days. You will receive a tracking link and a phone call to schedule a delivery window.

What is the warranty period for Smeg products?

All Smeg products come with a standard 1-year limited warranty covering manufacturing defects. Some major appliances may be eligible for extended service plans at the time of purchase.

Can I return a small appliance if I change my mind?

Yes, small appliances like kettles and toasters can be returned within 30 days of delivery, provided they are unused and in their original packaging.

Are Smeg products energy efficient?

Smeg is committed to sustainability. Most of our dishwashers, washing machines, and refrigerators carry high Energy Star ratings to help reduce environmental impact and utility costs.

Where can I find replacement parts for my Smeg appliance?

Genuine Smeg replacement parts and accessories can be purchased directly through our official website or via authorized service centers worldwide.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and interest-free financing options through Affirm for qualifying purchases.